Reviews
Turned out great
Everyone I spoke with and worked with to get heat pumps installed in my house was professional and communicated well. The installers were great at keeping the areas clean and covered furniture as needed.
Good response time and found my problem pretty quickly
Mahalo came to our rescue after we had a fire! They saw what was about to happen to us from "other service providers" They stepped up and told us we needed a whole new system, not clean and repair. They then proceeded to offer it to us for free. I told them our insurance would cover it, but they insisted! We now have a brand new system! GOOD People STILL EXIST!
Nice people to deal with did a couple issues with equipment but they came right out and eventually got everything done
Had Mahalo install an heat and air pump To our existing system a few months ago for the most part it was done correctly. We asked to have the electrical placed either on or above the skirting on our home. They didn't listen and placed it between both ask to have it moved and was ignored.
When we used the heater the first few times it took 2 to 4 hours to bring the heat up 2 degrees so we had them come out there answer was to completely remove one heating duct and place foil over another which in my experience does nothing but raise your heating bill. Call spoke with somebody they made another appointment. When the technician explained why it was taking so long to heat on warmer days and nights and fixed the electrical as we wanted. So we had a few bumps in the road but over all we are satisfied with the work and products installed. I would recommend Mahalo but warn to make them stop and explain the difference between the old and new system And make sure they listen to what you want.
Good sevice
Good service & installation. Only thing is I wish they had taught us a little more about operating & maintaining our new system.
Called and tech was there same day
