Reviews
Thorough, friendly, efficient.
Mahalo was great to work with! Was able to get me on the schedule fast for an unexpected issue. Troy was easy to work with and listened to my questions and concerns. All were very prompt and communicative. Would definitely recommend and use again!
Big shout out to Nathan! Thank you! I called at 8am on a Saturday ( after a very cold Friday night- about 10:30 when i realized i had a problem) had a call back by 8:20. Nate arrived by 9. After going through my system to identify the problem , he was able to explain it to me clearly and walk through solutions with me, including pricing. No surprises at check out. Thank you! Everything is working great!
I felt that they were very professional in the way that they approached my heat pump problems and my heat pump is working fine now.
Great experience all around!
Mahalo sent an amazing tech! He actually checked the transformer and found that the techs from the install company didn't plug a module in correctly when they did an annual maintenance three years ago, and they couldn't figure out what was wrong in multiple subsequent visits. When they said they'd charge me if they had to come again, I refused. So I've done without my heat pump for three years, splitting wood and hauling bags of pellets for my two stoves.
The Mahalo tech found the problem in just a few minutes, serviced everything beautifully, and my heat pump is humming along now. And all it ended up being was a standard annual maintenance fee.
Mahalo definitely has my future business!
Top notch service. Tech was very thorough
